The Staff Services Analyst will be directed by the Chief of Police or designee in the Department of Police Services at the Department of State Hospitals – Atascadero (ASH). The incumbent will be responsible for the following duties but not limited to:
Manage Citizen’s Complaints database regarding misconduct investigations, use of force investigations and internal affair investigations to ensure compliance with mandated timelines for responses as per the Welfare and Institutions code and recommendations from the Office of Law Enforcement Support (OLES).
Review and interpret the reporting requirements of OLES as they pertain to Patient Complaints and/or allegations of misconduct.
Send requests for additional information to the appropriate supervisors/managers; to review documents prior to distribution and make recommendations.
Act as hospital liaison between the Department of State Hospitals and OLES. Review confidential documents related to OLES/OPS investigations and Department of Police Services (DPS) reports.
Using police and Office of Special Investigations (OSI) records in various databases; review and interpret information to prepare complex analytical and statistical reports for administrative staff including DSH and Sacramento legal divisions.
Analyze OLES incident, citizen complaint, and employee databases. Prepare related statistical and summary reports and make recommendations for follow- up in appropriate areas. Prepare additional statistical reports requested by OLES, OPS, or other agencies.
Design and recommend systems, procedures, forms and instructions for internal use. Develop and assist in the development of statistical tracking systems and management reports for identification of trends.
Prepare and maintain clear, concise and comprehensive records, reports, and correspondence.
Maintain organized and accurate filing systems; locate and retrieve files from manual and computerized systems.
Minimum qualifications will be verified prior to being scheduled for an interview. Please provide proof of minimum qualifications with your application submission, which may include a copy of your unofficial college transcripts and/or official Out of Class paperwork.
You will find additional information about the job in the .
The Department of Justice requires a background Investigation for anyone accessing or anyone who will view any information that is obtained from the California Law Enforcement Telecommunications System (CLETS). Police Services Investigators conduct background investigations on any Staff Services Analyst (SSA) candidate selected to fill a vacancy in the Department of Police Services.
There are many benefits to joining our team! The State of California has a generous benefits package including:
In order to be considered for this job vacancy, you must satisfy one of the following requirements:
1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at Staff Services Analyst Exam , OR 2. BE TRANSFER ELIGIBLE: Must meet the minimum qualifications of the classification per DPA Rule 250, have current employment with the State of California in the same classification with permanent or probationary status or in a classification that is substantially the same with permanent or probationary status , OR 3. BE REINSTATEMENT ELIGIBLE: Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable.MINIMUM QUALIFICATIONS:
Equivalent to completion of the 12th grade AND four years of experience performing analytical, technical, clerical, and/or customer service duties. Academic education from an accredited college/university may be substituted for the required experience on a year-for-year basis. Candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment.Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
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